Experienced Code Red software engineers will respond rapidly to recover service issues and minimise overall impact on customers and other key stakeholders.
Brand damage will occur and costs will escalate rapidly if the crisis is not resolved quickly. High levels of expertise will be required to do the necessary troubleshooting, service restoration and prevention of reoccurence. This expertise may not be readily available in-house due to technology complexity and the availability of highly skilled people.
The Code Red team are talented software engineers with experience of running large, high-profile development and infrastructure operations across a wide range of global enterprises. We are able to respond at short notice to accelerate service recovery and identify the measures necessary to ensure the same issues do not happen again.